Online dispute resolution
The European Commission provides a platform for online dispute resolution, at https://ec.europa.eu/consumers/odr/, which consumers can use for the settlement of a dispute and where further information on dispute resolution can be found.
Extrajudicial dispute resolution
In the event of a dispute with a consumer, we are neither obliged nor prepared to participate in dispute settlement proceedings before a consumer arbitration board.
Persons with physical restrictions
Unfortunately, this website is not fully functional for persons with physical restrictions such as, for example, impaired vision, hearing or motor skills. I apologise for this and would be happy to explain my services via other channels. At this point, I am happy to refer to the arbitration body for equal opportunities for disabled persons of the Ministry for Social Affairs of the Republic of Austria.